KIVPLAY Terms And Conditions

By accessing or using KIVPLAY services, you agree to be bound by these Terms and Conditions, our Privacy Policy, and all applicable laws and regulations. If you do not agree with any part of these Terms, you must immediately discontinue the use of the KIVPLAY platform and services.

You must be at least 18 years of age to access or use KIVPLAY services. KIVPLAY reserves the right to modify, update, suspend, or discontinue any part of the service at any time without prior notice and without providing a reason. Continued use of the platform constitutes acceptance of any updated Terms.

KIVPLAY is a financial technology platform providing prepaid digital payment infrastructure. The services provided by KIVPLAY may include:

• Virtual prepaid debit card issuance
• Physical prepaid card issuance
• USDT (TRC20) wallet services
• Cryptocurrency deposits and wallet balance management
• Card funding and wallet transfers
• Internal wallet transfers between KIVPLAY users
• External USDT withdrawals
• Transaction monitoring and account management tools
• Customer support services

All KIVPLAY cards operate on a prepaid basis, meaning funds must first be deposited into the KIVPLAY wallet before transactions can occur. KIVPLAY services are provided as a financial technology service and not as a bank or deposit-taking institution.

You are solely responsible for:

• Complying with all applicable laws and regulations in your jurisdiction
• Ensuring that the use of KIVPLAY services is legal in your country or location
• Meeting all tax reporting obligations applicable to you
• Understanding cryptocurrency regulations applicable in your jurisdiction
• Maintaining the confidentiality and security of your account credentials
• All activity conducted through your account

KIVPLAY does not provide legal, financial, or tax advice. Users should consult qualified professionals regarding their obligations.

KIVPLAY currently supports USDT on the TRC20 (TRON) blockchain network only. Users must ensure deposits are made through the correct network. Important conditions:

• Deposits sent through other networks may be permanently lost
• KIVPLAY is not responsible for incorrectly sent funds
• If TRX is sent instead of USDT, support may assist with return or conversion where technically possible
• Blockchain network fees are paid directly to the network and are not controlled by KIVPLAY

Typical deposit processing time: 5-10 minutes depending on blockchain confirmations.

KIVPLAY applies service fees for various platform operations including but not limited to:

• -Card issuance
• -Card funding
• -Transaction authorization
• -Wallet transfers
• -External withdrawals
• -Refund processing

Example fees may include:

• Virtual Card issuance fees
• Card top-up fees
• Transaction authorization fees
• Internal wallet transfer fees
• External USDT withdrawal fees

KIVPLAY reserves the absolute right to change, modify, add, remove, increase, or reduce fees at any time without notice and without providing a reason. Users are responsible for reviewing the current fee structure before using the platform.

KIVPLAY cards may be used for:

• Online purchases
• Retail point-of-sale transactions
• In-app purchases
• NFC contactless payments through compatible digital wallets

Virtual KIVPLAY cards cannot be used for ATM withdrawals or any cash withdrawal method, including NFC-based ATM withdrawals. Users are responsible for ensuring their card usage complies with merchant terms and applicable regulations.

Users agree not to use KIVPLAY services for any prohibited or illegal activities. Prohibited uses include but are not limited to:

1.Gambling and Betting:

Purchasing lottery tickets, Online casino transactions, Sports betting platforms, Horse racing, Dog racing wagering or any gambling-related services

2.Gaming Currency and Stored Value:

Purchasing online game currency, Virtual gaming equipment, Recharge services for gaming platforms,Multi-purpose stored-value cards

3.Financial Speculation or Investment

Stock trading platforms, Brokerage investment services, Cryptocurrency purchases or trading platforms, Digital asset exchanges

4.Currency Exchange and Financial Services:

Money exchange services, Cash advance services, Currency conversion services, Unauthorized remittance services, Money laundering activities

5.Controlled or Illegal Goods:

Drug or narcotics purchases, Weapons, firearms, or ammunition purchases

6.Illegal or Restricted Content:

Illegal pornography, Exploitative or unlawful adult material

7.Fraud and Illicit Marketplaces:

Purchases of stolen goods, Counterfeit products, Dark web marketplaces, Fraudulent transactions or scams

8.Restricted Authorization Transactions:

Selected Hotel pre-authorizations requiring security deposits, Selected subscription services requiring card signing authorization,Transactions with excessive chargeback risk

KIVPLAY reserves the right to decline, reverse, block, or freeze transactions suspected of violating these policies. Accounts involved in prohibited activity may be immediately suspended or permanently terminated.

KIVPLAY services are not available in certain jurisdictions (US-Sanctioned Countries).

Restricted countries and regions include:

• Afghanistan,
• Belarus,
• Cuba,
• Iran,
• North Korea,
• Syria,
• Venezuela,
• Russia,
• Myanmar,
• Somalia,
• Yemen

Restricted territories include:

• Donetsk,
• Luhansk,
• Zaporizhzhia,
• Kherson,
• Crimea,
• Sevastopol

Additionally, Mainland China is a restricted jurisdiction and KIVPLAY services may not be used by residents or entities located within Mainland China. Access from restricted jurisdictions may result in immediate account suspension.

Users must report duplicate, unauthorized, or disputed transactions within 10 business days. Chargeback documentation must be submitted within 15 days. Refund processing may incur operational costs ranging between 0% and 8% depending on the specific case.

Refund approval depends on:

• Merchant settlement status
• Transaction verification
• Platform risk assessment

Once a merchant settlement has been completed, transaction reversal may not be possible.

Mandatory Identity Verification

If a refund or chargeback request is initiated, KIVPLAY reserves the right to require full Know Your Customer (KYC) verification before any refund can be processed. This may include:

• Government-issued identification
• Proof of residential address
• Identity verification procedures
• Additional compliance checks

Failure to complete the required verification may result in refund requests being denied. Repeated or abusive refund claims may result in account suspension or termination.

KIVPLAY reserves the right to suspend or terminate accounts at its sole discretion if:

• Users violate these Terms
• Fraudulent or suspicious activity is detected
• Required by law enforcement or regulatory authorities
• Prohibited transactions are detected
• Abuse of refunds or chargebacks occurs

During investigations, KIVPLAY may temporarily freeze wallet balances.

To the maximum extent permitted by law: KIVPLAY services are provided “AS IS” without warranties of any kind. KIVPLAY shall not be liable for:

• Indirect or consequential damages
• Merchant disputes
• Declined transactions
• Card network decisions
• Cryptocurrency price fluctuations
• Blockchain delays or congestion
• Network outages
• Incorrect wallet addresses entered by users

Total liability shall not exceed the amount of fees paid by the user in the preceding 12 months.

Users are solely responsible for determining and paying all applicable taxes. This may include:

• Income tax
• Capital gains tax
• Value-added tax (VAT)
• Any other applicable taxes in the user's jurisdiction

KIVPLAY does not provide tax reporting or tax advice. Users must maintain their own transaction records for tax purposes.

By using KIVPLAY services, you acknowledge the following risks:

• Cryptocurrency values may fluctuate significantly
• Regulatory changes may affect service availability
• Technical issues may cause temporary service interruptions
• Payment networks may decline or block transactions
• Local laws may restrict cryptocurrency use

Users assume all risks associated with using KIVPLAY services.

Any disputes arising from these Terms shall be governed. Disputes may be resolved through binding arbitration where permitted by law. Users agree that disputes shall be resolved on an individual basis and not as part of class action proceedings.

KIVPLAY shall not be liable for delays or service failures caused by events beyond reasonable control, including but not limited to:

• Government actions or regulatory changes
• Network outages
• Natural disasters
• War or civil unrest
• Blockchain network congestion
• Third-party service provider failures

KIVPLAY reserves the unrestricted right to update or modify these Terms at any time without prior notice and without providing a reason. Continued use of the platform after updates constitutes acceptance of the modified Terms.

For inquiries regarding these Terms, please contact:

• My tickets: /app/#/user/ticket/index
• Website: https://kivplay.top
• Support tickets: Support tickets

If any provision of these Terms is determined to be unenforceable, the remaining provisions shall remain in full force and effect. The unenforceable provision shall be modified only to the extent necessary to make it enforceable.